Parts and after-sales

Spare parts and service for Sen machines and for the label machines you already run. Tell us the machine and the part, and we reply with availability and lead time.

What we supply

  • Spare parts

    Parts for Sen machines and for major Japanese, Korean and Taiwanese brands, shipped from our warehouse in Malaysia.

  • UV lamps and boards

    UV lamps, LED UV units and control boards (PCBs) for UV dryers and machine electrics.

  • Anilox rollers and print cylinders

    Anilox rollers and print cylinders, made to your press and repeat length.

  • Consumables

    Rubber rollers and other wear parts that a label line goes through.

  • Installation and commissioning

    Our technicians travel to install and commission every machine. The job is done when your line runs at the target specification.

  • Training

    Operator training on site or by video call.

  • Remote support

    Remote support in English, Mandarin and Bahasa, on WhatsApp and email.

  • Refurbishment and overhaul

    Our Ulu Tiram factory restores second-hand equipment to near-new condition.

  • Trade-in

    Trade in your old machine against a new or refurbished one. Send us the model and photos, and we will come back with an offer.

How a parts order works

  1. 01

    Send the details

    Machine model, serial number and a photo of the part or the nameplate.

  2. 02

    We check and quote

    We check stock and confirm price and lead time in a quotation.

  3. 03

    Delivered or fitted

    We ship from Malaysia, or send a technician to fit it.

Parts enquiry

No price list online: every part is quoted for your machine. We reply on the email or WhatsApp number you give us.

Tell us which machine the part is for.

Part name or number, quantity, and what happened to the old one.

Describe the part you need.

Or send the photo on WhatsApp after you submit.

The photo is larger than 8 MB. Send it on WhatsApp instead.

Tell us which country the machine is for.

Please add your name.

Please add your company name.

We reply on the channel you give us.

Enter an email address or a phone number with country code.

We only use these details to answer your request.